Need support?
We’re here to help with TradePad on the web and on iPhone. Write in English or Portuguese — include the email on your account so we can find you faster.
Send a message
We send your message straight to our support team. Nothing is stored on this page.
Email us directly
The fastest way to reach TradePad support.
support@tradepad.ie Write an emailWe reply as soon as we can, usually within 1–2 business days. TradePad IE · County Limerick, Ireland.
Common questions
I can’t sign in
Email us from the address you use in TradePad and tell us what you see on screen. If you signed up with Apple or Google, say so — that helps us find the right account.
Billing, plans or cancelling
Write to us with the email on your account. For App Store subscriptions, you can also manage or cancel in your Apple ID settings (Subscriptions).
Invoices, logo or PDFs
Open TradePad, go to your invoices, and send the PDF from there. If something looks wrong on the invoice, email us a screenshot and the invoice number if you have it.
The iPhone app
Download TradePad Manager on the App Store. If the app crashes or a screen won’t load, tell us your iPhone model, iOS version, and what you tapped last.